Water and Wastewater Rates
Norfolk County Water operates 24/7 and is funded by rates and user fees. Your utility bill payments support safe drinking water, wastewater treatment services, and updates to aging infrastructure.
Read more about Water Billing, Rates and Meters.
On this page
2025 Water and Wastewater Rates Rates
Scroll the tables horizontally on smaller screens to see all columns.
Basic charges
*Most residential meters are 15 or 19mm.
| Meter Size (mm) | Basic Water Charge ($/Month) | Basic Wastewater Charge ($/Month) |
|---|---|---|
|
15 and 19* |
31.23 | 43.00 |
| 25 | 51.79 | 71.31 |
| 40 | 86.69 | 119.38 |
| 50 | 218.81 | 301.31 |
| 75 | 252.41 | 347.58 |
| 100 | 494.26 | 680.59 |
| 150 | 887.64 | 1,222.30 |
Volumetric charges
| Item | Charge |
|---|---|
| Water Consumption Charge | $2.146/cubic metre |
| Wastewater Volumetric | $2.782/cubic metre |
Hauled water charge
| Item | Charge |
|---|---|
| Water Bulk Rate | $4.41/cubic metre |
Flat rates
Basic Charge plus the volumetric charge of 20 cubic metres per month.
| Item | Charge |
|---|---|
| Flat Water Rate | $74.14/month |
| Flat Wastewater Rate | $98.64/ month |
Hauled wastewater charges
| Item | Charge |
|---|---|
| Septic waste disposal | $70.24/cubic metre |
| Holding tank disposal | $13.94/cubic metre |
| Leachate disposal | $9.93/cubic metre |
Standby charges
When a premise is unoccupied for an extended period, a customer should have the County shut off the water service. The standard service charge covers fixed costs unrelated to a consumption volume, which is applied even when the water is shut off.
| Item | Charge |
|---|---|
| Per month (water and sewer) | $74.22 |
| Per month (water only) | $31.23 |
Miscellaneous charges
Water Turn On/Off. Only county staff are allowed to operate the property line valve
| Item | Charge |
|---|---|
| Water turned on or off (during normal working hours) | $102.00 each |
| Water turned on/off on the same day (during normal working hours) | $102.00 each |
| Water turned off or on (after normal working hours) | $239.00 each |
Water Connection Permits
Watermain Taps (19 mm and 25 mm)
Please note the following updates to water, sanitary and storm service installation commencing January 1, 2025:
- The minimum requirements for new service sizing/material for water will now be 25mm (1”) nominal size PEX materiel, and sanitary will be 100mm (4“) SDR 28 PVC.
- For existing metallic water services, a minimum of 19mm (3/4”) – Soft-copper Type K may be used.
- The minimum standard residential water meter size will continue to be 19 mm (3/4") unless otherwise directed by Norfolk County’s Building Department.
| Item | Charge |
|---|---|
| Property Line to Building – inspection only | $140.00 |
|
Main to Property Line – includes inspection, main tap and materials 19 mm copper only |
$1,260.00 |
|
Main to Property Line – includes inspection, main tap and materials 25 mm PEX only (Updated Design Standard) |
$1,100.00 |
Water and Wastewater Rates By-law
Contact Us
ServiceNorfolk
50 Colborne Street South
Simcoe, Ontario
N3Y 4H3
Phone: 519-426-5870 or 226-NORFOLK, extension 0
