Quality Management System Policy
Policy DWQMS-2
Online policies are for information purposes only. This is not an official version of the policy or an exact reproduction.
To obtain copies of the official policy or to request a policy not on this page, please contact the Office of the County Clerk at clerks@norfolkcounty.ca or phone 519-426-5870 or 226-NORFOLK, extension 6269. You can also submit an online information request form.
To request documents in an alternative format or with communication support, please submit an Accessible Formats and Communication Supports Request form.
- Approval Date: March 1, 2009
- Approval Authority: Top Management (ref: OP – Element 9)
- Effective Date: March 1, 2009
- Revision Date/s: June 13, 2025
Policy Statement
Purpose
To develop a policy with firm documented commitments to demonstrate the operating authority’s assurance that quality management is important in their management and operation of the drinking water system.
Scope
This policy must be communicated to all operating authority personnel, the owner and the public. The policy will be available through records management software (Compliance Science), posted at the Cedar Street Water & Wastewater facility, and on the County’s corporate website.
Policy Statement
“Norfolk County is committed to providing a safe, reliable supply of drinking water to all municipally serviced customers, while meeting or surpassing applicable regulations and legislation.
Norfolk County will maintain and strive to continually improve the Quality Management System (QMS), ensuring the effective management and operation of the drinking water systems.”
Contact Us
ServiceNorfolk
50 Colborne Street South
Simcoe, Ontario
N3Y 4H3
Phone: 519-426-5870 or 226-NORFOLK, extension 0
