Blue box changes in 2024
On this page
- What are the blue box changes?
- Who is responsible for the blue box collection?
- Why are these changes happening?
- Industrial, commercial, and institutional properties
- Multi-residential properties
- FAQ
What are the blue box changes?
From July 2023 to the end of December 2025, all municipalities in Ontario will transition their blue box program to a new collection model. Under the new model, the companies that produce blue box materials will be required to fully fund and operate the recycling system.
In Norfolk, the transition to a new blue box collector will occur after September 28, 2024.
There will be two new enhancements to the Blue Box program, including:
- Ontarians will be able to recycle more materials, and this list will be the same across Ontario for the first time.
- There will be a free blue box collection for schools (public, separate, and private that teach Kindergarten to Grade 12), non-profit retirement and long-term care homes, and multi-residential properties (e.g., apartments and condos).
Who is responsible for the blue box collection?
As of July 2023, the companies that produce blue box materials sold in Ontario will be responsible and held accountable for collecting these materials and recycling them into new products.
These companies, also known as Producers, will fulfill their regulatory obligations collectively through Producer Responsibility Organizations (PROs). The PROs have come together to run a single, new, province-wide common collection system. The approved common collection system administrator is a non-profit company called Circular Materials.
Circular Materials will be responsible for the collection of blue box materials from homes and residential buildings across Ontario, including the residential portion of mixed commercial and residential properties.
If you live, work, or visit another municipality, please check local resources for instructions on how to use the new recycling system. By January 2026, all municipalities in Ontario will be switched over to this new producer responsibility collection system.
Why are these changes happening?
The Government of Ontario has introduced provincial legislation that changes how blue box materials are managed and collected in Ontario.
The Blue Box Regulation, made under the Resource Recovery and Circular Economy Act, is a key pillar of the Government of Ontario’s Strategy for a Waste Free Ontario: Building the Circular Economy. Under the regulation, municipalities and First Nation communities in Ontario will move from the current system, which splits costs between municipal taxpayers and Producers of blue box materials, to a new system which requires the Producers to pay for and operate the system and achieve performance targets. Producers will be responsible for collecting and recycling blue box materials, reporting to the Resource Productivity and Recovery Authority, and meeting increasing targets for materials they collect and recycle.
Placing full financial, operational, and performance accountability for the Blue Box program on the Producers of Blue Box materials creates a direct incentive to reduce waste and improve recycling, which decreases natural resource extraction and pollution, including greenhouse gases.
Industrial, commercial, and institutional properties
Industrial, commercial, and institutional (IC&I) waste is regulated separately from residential waste in Ontario.
As of January 1, 2026, the County’s recycling collection program will end, and IC&I properties must make alternate arrangements to collect their recycling.
The Government of Ontario’s Strategy for a Waste-Free Ontario envisions a new approach to modernizing the way these properties recycle. However, the current Blue Box Regulation does not include IC&I properties as eligible collection sources (excluding Kindergarten to Grade 12 schools and non-profit retirement and long-term care).
Multi-residential properties
Multi-residential properties are eligible for collection under producer responsibility. Changes will affect existing County residents, new builds, and those receiving private collection of their blue box differently:
Multi-residential properties receiving County service
Starting September 28, 2024, multi-residential properties already receiving County waste collection service will stop receiving service for their Blue Box only. They will begin having their blue box serviced through the producer responsibility program. Norfolk will continue to collect waste. Property managers can contact Norfolk Disposal Services at 519-443-8022 for more information to coordinate the collection.
Multi-residential properties that do not receive County service
Starting January 1, 2026, all existing multi-residential properties in the province, including those receiving private blue box collection, will become eligible for free blue box collection through the producer responsibility program. Property managers can contact Norfolk Disposal Services at 519-443-8022 for more information to coordinate the collection.
FAQ
The County will still manage the curbside collection of garbage and leaf/yard waste and operate the transfer stations, and household hazardous waste events.
Residential customers will experience the same level of service. However, the collection day or the number of recycling streams or containers may change.
Starting September 28, 2024, the County will not provide customer service related to blue box collection. Questions about blue box services, to report a missed recycling collection or inquiries about a new recycling bin can be directed to Norfolk Disposal Services Inc. at 519-443-8022 or 1-800 -616-0347
The goal is to make Producers (e.g., Amazon, Walmart, Nestle, Coca-Cola, etc.) responsible and accountable for managing the waste they create, incentivizing them to generate less waste, and making materials easier to recycle. The legislation will also make the recycling system easier to use and consistent across Ontario and provide free collection to all residential buildings, non-profit retirement and long-term care homes, and Kindergarten to Grade 12 schools.