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Staff from Norfolk County’s Fire, Water, and Operations teams have secured a new certification that will not only keep residents safe but save money as well. 

Staff has been working to obtain Superior Tanker Shuttle Service Accreditation for all eleven Norfolk County Fire Districts. The accreditation demonstrates the ability to fight fires in rural areas quickly and effectively by providing a continuous flow of water to scenes not serviced by municipal hydrants.  

“I’m proud of the team for all the hard work they put in to achieve this goal,” said Gord Stilwell, Norfolk County Fire . “It shows the dedication that our group has for their craft, and the people of Norfolk County.”  

To achieve the certification, Norfolk County underwent a comprehensive administrative review, as well as practical testing, to prove the Fire Department could quickly and efficiently move the required volume of water.  

The review included the following: 

  • Fire Department Professional development and training program 
  • Review of training facilities 
  • Apparatus testing and maintenance Program  
  • Repair and testing facilities  
  • Fire prevention program
  • Public educations program
  • Water supply program and test results  

“Our Fire Department – and staff in general – is constantly looking for ways to improve service and help the citizens of Norfolk County, and this is yet another example,” said Norfolk County Mayor Amy Martin. “We hope to see as few emergencies in the county as possible, but we know they’re well prepared just in case.” 

Superior Tanker Shuttle Service Accreditation is equivalent to hydrant protection and is recognized by most insurance providers in Canada.  The certification translates into insurance savings for rural residents. Although rates fluctuate depending on insurance provider and policy, residents have reported saving anywhere between $100 and $2,000 in annual insurance rates. 

Residents in rural areas that meet specific criteria may receive a reduction on their property insurance premiums. Residents are encouraged to contact their insurance agents for details regarding their specific policies.