Water and Wastewater Rates
2025 Water and Wastewater Billing and Collection
By-Law 2024-110 2025 Water Wastewater Fees*
*The user fee listed in By-Law 2024-110 related to Rain Barrels will be unavailable moving forward.
Basic Charges
Meter Size (mm) |
Basic Water Charge ($/Month) |
Basic Wastewater Charge ($/Month) |
|---|---|---|
15 and 19*
|
35.60 |
46.44 |
25 |
59.04 |
77.01 |
40 |
98.83 |
128.93 |
50 |
249.44 |
325.41 |
75 |
287.75 |
375.39 |
100 |
563.46 |
735.04 |
150 |
1,011.91 |
1,320.08 |
*most residential meters are 15 or 19mm
Water and wastewater volumetric charges
| Water Consumption Charge | $2.446/cubic metre |
| Wastewater Volumetric | $3.005/cubic metre |
Hauled water charge
| Water Bulk Rate | $4.56/cubic metre |
Flat rates
(Basic Charge plus volumetric charge of 20 cubic metres per month)
| Flat Water Rate | $84.52/month |
| Flat Wastewater Rate | $106.53/ month |
Hauled wastewater charges
| Septic waste disposal | $72.70/cubic metre |
| Holding tank disposal | $14.43/cubic metre |
| Leachate disposal | $10.28/cubic metre |
Standby charges
When a premise is unoccupied for an extended period, a customer should have the County shut off the water service. The standard service charge covers fixed costs unrelated to a volume of consumption and this is applied even when the water is shut off.
| (i) Per month (water and sewer) | $82.04 |
| (ii) Per month (water only) | $35.60 |
Miscellaneous charges
Water Turn On/Off – Only county staff are allowed to operate the property line valve
| Water turned on or off (during normal working hours) | $106.00 each |
| Water turned on/off on the same day (during normal working hours) | $106.00 each |
| Water turned off or on (after normal working hours) | $247.00 each |
2024 Water and Wastewater Billing and Collection
2024 Water and Wastewater Billing and CollectionWater and Wastewater Rates 2024 — Basic Charges
Meter Size (mm) |
Basic Water Charge ($/Month) |
Basic Wastewater Charge ($/Month) |
|---|---|---|
|
15 and 19* |
31.23 | 43.00 |
| 25 | 51.79 | 71.31 |
| 40 | 86.69 | 119.38 |
| 50 | 218.81 | 301.31 |
| 75 | 252.41 | 347.58 |
| 100 | 494.26 | 680.59 |
| 150 | 887.64 | 1,222.30 |
Water and wastewater volumetric charges
| Water Consumption Charge | $2.146/cubic metre |
| Wastewater Volumetric | $2.782/cubic metre |
Hauled water charge
| Water Bulk Rate | $4.41/cubic metre |
Flat rates (Basic Charge plus volumetric charge of 20 cubic metres per month)
| Flat Water Rate | $74.14/month |
| Flat Wastewater Rate | $98.64/ month |
Hauled wastewater charges
| Septic waste disposal | $70.24/cubic metre |
| Holding tank disposal | $13.94/cubic metre |
| Leachate disposal | $9.93/cubic metre |
Standby charges
When a premise is unoccupied for an extended period, a customer should have the County shut off the water service. The standard service charge covers fixed costs unrelated to a volume of consumption and this is applied even when the water is shut off.
| (i) Per month (water and sewer) | $74.22 |
| (ii) Per month (water only) | $31.23 |
Miscellaneous charges
Water Turn On/Off – Only county staff are allowed to operate the property line valve
| Water turned on or off (during normal working hours) | $102.00 each |
| Water turned on/off on the same day (during normal working hours) | $102.00 each |
| Water turned off or on (after normal working hours) | $239.00 each |
For more information, contact ServiceNorfolk.
